Write to us
Real people from the team reply to every message. If something doesn’t work, you have an idea or a question before buying — write to us, we’ll sort it out together
Message us in Telegram
The fastest way. We reply personally, usually within an hour on business days
Suitable for any questions: how to connect a store, how AI works, whether the service is right for you, something broke — all goes here
Support in your account
If you already use “Otvech.ai”, there’s a “Service” section in your dashboard
There you can write to support, report a bug or suggest a feature. We see your account and can help faster
What to expect
Fast replies
On business days we usually reply within an hour. If you write in the evening or on weekends — we’ll answer in the morning
No robots
Here AI doesn’t answer — real people from the team do. We understand the context and don’t ask you to “refresh the page”
Even before you sign up
Even if you’re not a customer yet, we’ll explain how the service works and whether it fits your store
Easier to try than to read
Connect your store in a minute and see how AI replies to your reviews. Free